Grow your Business the Training needed

As you grow your business you may need to meet the requirements of a 3rd party certification scheme or a customers supplier approval standard. This schemes will bring the need for new procedures, knowledge and training that your business will not have needed before.
The short courses below have extracts from one of the most popular standards for small businesses illustrating why this training is needed.

Internal Audits

An Internal Systems Review or scheduled internal
audit, carried out by appropriate personnel who,
ideally, shall not review their own work, shall be
documented at least annually.

Why do you need this training?

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for documented internal audits and inspections.
The course introduces how to plan, carry out and report audits and inspections.
How to determine the scope and frequency of audits is discussed.

What are the courses or solutions available ?

Introduction to Internal Audits

Level 3 Award in Effective Auditing & Inspection Skills

1 hour on-line Webinar

1 day Tutored course

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Corrective Actions & Non-Conformances

Why do you need this training?

Results of the review or scheduled internal audit
shall include a timetable for correction of any
non-conformance found and the date the action was
taken.
Procedures shall be in place to identify and record
any non-conforming materials, and to record actions
taken in managing those materials.

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for documented actions relating to non-conformances both for the operation and relating to products, ingredients and packaging.
Participants will gain an understanding of what non-conformances are and how to manage them through corrective actions. They will be trained in how document non-conformances and the corrective actions and how to follow up and manage the process.
The design of your own recording and management systems is discussed.

What are the courses or solutions available ?

Managing Corrective Actions and Non-Conformances

1 hour on-line Webinar

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Root Cause Analysis

Why do you need this training?

Procedures shall be in place to investigate, record
and remedy the cause of any product non-compliance
including complaints, incidents and sub-standard
product or ingredients. Records shall be available
to the Internal Systems Review.

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for documented investigations into non-conformances.
Participants will gain an understanding of the importance of root cause analysis and how it is used to get to the underlying cause of a problem. The course includes discussion on when root cause analysis is and when it is not appropriate. An explanation of the most common root cause analysis techniques, how to select and apply the most appropriate technique for an issue.

What are the courses or solutions available ?

Root Cause Analysis

Level 2 Award in Root Cause Analysis

1 hour on-line Webinar

1/2 day Tutored course

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Risk Assessments

Why do you need this training?

The business shall perform a risk assessment on ....

Document your risk assessment and procedure for
handling allergens. 

The frequency of testing the shelf life should be
based on your own risk assessment 

A Risk Assessment shall be conducted for the
physical, biological and chemical hazards
(including allergens) identified 

These are typical requirements taken from a popular 3rd party certification scheme for small businesses and shows that formal risk assessments is a key part of any food safety standard.

The Manual Handling Operations Regulations 1992
Require an employer to carry out a risk assessment
on all manual handling tasks.
The Control of Substances Hazardous to Health
Regulations 2002
Require an employer to carry out a risk assessment
on all chemical handling task.

Risk assessments form an essential part of all health and safety controls.

Business owners and managers responsible carrying out risk assessments need to understand the structure and process of risk assessments. This course provides that knowledge along with the hierarchy of controls for risk management and how to document and manage risk assessments.

What are the courses or solutions available ?

Undertaking Risk Assessments

1 hour on-line Webinar

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Supplier Approval

Why do you need this training?

The business shall ensure that suppliers of all
materials, including food contact packaging and
processing aids, are reputable and are regularly
reviewed. 
Document what controls you will use to identify
reputable suppliers. Keep a record of how you have
approved your suppliers. 

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for a formal and documented supplier approval system.
Anyone in the business who is responsible for sourcing and approving ingredients and packaging needs to understand the importance of supplier approval systems.
This course explains what is needed for the approval of suppliers and how to record the information. It discusses how to implement and manage your own supplier approval system.

What are the courses or solutions available ?

Supplier Approval & Management

1 hour on-line Webinar

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Vulnerability Assessment Critical Control Points (VACCP)

Why do you need this training?

The business shall perform a risk assessment on all
food raw materials, including food contact packaging
in relation to adulteration or substitution. The
findings shall be documented, and appropriate
controls and procedures implemented. 

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for a formal and documented assessment of the vulnerability of raw materials to adulteration, substitution or fraud.
Anyone in the business who is responsible for sourcing and approving raw materials needs to understand the importance of VACCP.
This training provides an understanding of how to conduct the process and record the outcome. How to identify the types of material most at risk.

What are the courses or solutions available ?

Undertaking a VACCP Risk Assessment

1 hour on-line Webinar

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Incident Management & Product Recall

Why do you need this training?

The business shall have a documented procedure
giving clear guidance on the response to any
incident which may compromise the safety and/or
legality of a product. 
The business shall test and record the
effectiveness of the procedure at least annually. 

These are typical requirements taken from a popular 3rd party certification scheme for small businesses and shows the need for a formal and documented procedure for the management of incidents/crisis and product recall or withdrawal. As you grow your business more controls will need to be documented and tested.
Business owners need to understand the types of approach that can be taken to an incident and how to conduct a product recall.
The actions, topics and procedures to be considered in the event of an incident are discussed.
The course provides an understanding of how to document and test an incident management procedure and how to test the product recall procedure.

What are the courses or solutions available ?

Incident Management & Product Recall

1 hour on-line Webinar

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Allergen Cleaning (Validation & Verification)

Why do you need this training?

Allergens handled on site or brought on to site,
shall be identified and the risk of
cross-contamination shall be assessed. Controls
shall be implemented to minimise the potential for
cross-contamination.
Where you are making free from claims you will need
to consider in detail how you validate your cleaning
methods to demonstrate they are effective at
removing allergen residues.

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for a formal and documented check on the effectiveness of cleaning with regard to ‘free from’ claims.
The course is designed for Business Owners and Managers where customers require that ‘free from’ claims are supported by evidence of the effectiveness of cleaning.
The training will explain the best practice process for ensuring that cleaning procedures are effective. How to validate the cleaning procedures and then how to verify they are effect. What to test and how to interpret the results.

What are the courses or solutions available ?

Allergen Cleaning (Validation & Verification)

1 hour on-line Webinar

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Factory & Equipment Cleaning

Why do you need this training?

Documented cleaning schedules, procedures and
records shall be in place and maintained for the
building, services, plant and all equipment in
direct contact with food. 
The effectiveness of cleaning shall be routinely
checked and documented. 

This is a typical requirement taken from a popular 3rd party certification scheme for small businesses and shows the need for formal and documented procedures for cleaning and checking the effectiveness.
The course will explain how to establish the cleaning schedule as you grow your business.
The various types of equipment and chemicals to use for different areas and how to control them.
Controls needed for tray and utensil washing.
The principles of cleaning and how these should incorporated into procedures.
How to inspect and record the cleaning and inspection and the options available for checking the effectiveness of cleaning.

What are the courses or solutions available ?

Introduction to Factory & Equipment Cleaning

1 hour on-line Webinar

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Managing Engineering & Repairs

Why do you need this training?

A programme of planned maintenance shall be in place
for premises and for equipment critical to product
safety, legality and quality. 
The business shall ensure that the safety, legality
and quality of product is not jeopardised during
maintenance operations. In High Risk/High Care areas
tools and equipment shall, wherever possible, be
dedicated. 
Cleaning and/or replacing light fittings and glass
shall be carried out in a manner to minimise the
potential for product contamination. 
Glass and Breakables control procedures shall be
documented and shall include a list of relevant
items and recorded checks. 

These are typical requirements taken from a popular 3rd party certification scheme for small businesses and shows the need for documented procedures for engineering work and glass breakages. As you grow your business demands for engineering controls will become greater.
The training will provide an understanding of the controls needed for engineering work to avoid contamination of the product and how to implement and manage ‘hand-back procedures.
The control of tools and engineering chemicals.
How to manage glass breakages.
The records and supporting materials needed with regard to engineering work.

What are the courses or solutions available ?

Introduction to Engineering Controls in Food Production

1 hour on-line Webinar

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